Norwich Door supervisors have been learning new skills to help deal with terrorism and dangerous situations that may arise.

A new security management course trains door supervisors to “very high standards” so they are well equipped to deal with any untoward situation involving a member of the public.

Managing director of Norwich Premier Security Services, said he saw the benefits of having his senior staff trained to deal with the potentially life threatening issues of modern society.

He said: ‘Training has always been needed in this area and although all door staff are given basic training we want them to stand out from the rest with specialist skills.’

‘The course gives staff the ability to deal with situations that at the moment just the head doorman deals with. They are given conflict management skills, how to radio communicate with staff, deal with different situations and crowd management.’

The course is designed to ensure those who are ultimately responsible for public safety have the “tools” to do the job. The head door supervisor needs to lead by example when situations become volatile or dangerous.

DSTO director, Rob Knowles, said: ‘It is important that the public understand that they can enjoy an evening out at a club and be assured that the staff in charge of security are fully trained and professional.’

For more about beSmart’s Door Supervisor courses, please click here.