The latest news from Be Smart

Cleared Door Supervisor Wants to Rebuild his Life

January 13th 2010

A doorman cleared of the unlawful killing of a Norwich father outside a nightclub in the city centre has told how he wants to rebuild his life and continue working in the same role.

Steven Hopkins, 28, of Woodward Road, Norwich, was tried at Norwich Crown Court after pleading not guilty to the charge of manslaughter which related to the death of Phillip Ward after he was pushed over outside the Chicago Rock Café in Prince of Wales Road in May last year.

But yesterday, the jury of six men and six women returned a verdict of not guilty, bringing an end Mr Hopkins’ ordeal.

The verdict was met with gasps of disbelief and tears from Mr Ward’s family, who said they had been “totally let down” by the decision.

Although the fact that Mr Ward had died as a result of Mr Hopkins’ actions was never in question, it was a matter of debate as to whether or not Mr Hopkins was acting in self defence and whether he used reasonable force in ejecting Mr Ward from the club.

The court had head that Mr Hopkins pushed Mr Ward, 46, as he was leaving the Chicago Rock Café in Prince of Wales Road, after a night out with his wife and friends.

Mr Ward fell backwards and hit his head, suffering a fatal head injury from which he never regained consciousness.

The jury heard the incident lasted no more than two or three minutes but the end result was the death of Mr Ward, from Drayton, near Norwich.

Solicitor Simon Nicholls said: “On behalf of Steven Hopkins I would like to express his grateful thanks to the jury for finding him not guilty in what was a very difficult case.

“Someone lost their life as a result of Steven’s actions and that is something he is going to have to live with for the rest of his life.

“Anyone who understands the difficult job door supervisors have must appreciate how terrible the last five months have been for Steven. He was married only two weeks before this happened. It has been a nightmare for him.

“The decision of the jury to find him not guilty has gone a little way to giving him some sort of closure on the matter and both him and his wife Rachael are incredibly relieved.

“It is understandable that Mr Ward’s family feel anger and bitterness towards him. But 12 ordinary people have heard the evidence against him and found him not guilty.”

Mr Hopkins confirmed his intention to continue working as a door supervisor.

But Mr Ward’s wife Mandy said: “How do you tell a four and six year old that their dad’s killer got away with it?  We feel totally let down,” and her eldest brother Bob Connor added: “We are devastated at the outcome of today’s trial.  Phillip’s family and friends have been dealt a life sentence from which they can never be released.

“In respect of Phillip’s memory we would like to have it emphasised that never, at any time, did he show any aggression to another person and we would like to thank both the police and the family liaison officers for all their hard work to bring this case to conclusion.

“Mandy and the rest of Phillip’s family and friends would like their privacy to be respected to continue to grieve and rebuild their shattered lives.”

The trial has thrown the amount of force used by door staff when ejecting revellers into the spotlight.

During the trial, Christopher Morgan, prosecuting, showed a Norwich Crown Court jury CCTV footage of the incident and said: “There is no dispute in this case that Steven Hopkins killed Mr Ward.” He said that Hopkins had “no right” to eject Mr Ward in the manner he did, and said that Mr Hopkins was a registered doorman and would have been trained in the correct way to eject people.

Steve Barber, owner of Norwich Security Specialists Ltd, which provides door supervisors to some of the clubs on Prince of Wales Road, said that door staff had changed their attitude since Mr Hopkins was charged and were now being more careful about the amount of force they used, regardless of the outcome of the trial.

He said: “If he had been found guilty, it would have opened up a massive can of worms and meant that door staff would have been worried about touching anyone, so might as well not be there. Although I am sad for Phillip’s family, it is the best outcome for the profession.”

Peter says…

I must agree with Steve Barber.  Whilst respecting the family must feel bitter and cheated about the outcome of the trial, it is really the best outcome for the profession.  The current door supervisor training does not teach “how to eject or evict customers”, it just teaches that door supervisors should use only “reasonable and necessary force”.  Later this year, however, the door supervisor training will be updated to include a physical intervention unit which will offer non-violent, non-aggressive way to eject from premises.  This unit will also probably be one of the options for future compulsory renewal training for currently licensed door supervisors.

beSmart Training currently offers the BIIAB Maybo Physical Intervention training course for door supervisors and security guards, as well as other Security Industry Authority approved training and personal licence courses.

For further information on all our courses go to our website at www.besmart-training.co.uk or call Sue on 0207237 6007.

New scheme could significantly curb alcohol related violence

December 17th 2009

New measures for tackling the problem of alcohol related violence are currently being trailed in 9 Liverpool bars. The initiative – which has been strongly backed by Liverpool County Council since being approached by Licence Watch with the idea – sees door supervisors wearing tiny wearable cameras that can record images and sound.

According to Gideon Ben-Tovim, chairman of Liverpool Primary Care Trust, as many as 70% of all recorded accident and emergency admissions during weekends are alcohol related and asserted the consistently high levels of binge drinking in the city – which is, to some extent, a reflection on nationwide levels.

The scheme makes a clear statement to those who a prone towards aggressive behaviour during nights out in the city centres, as the recording equipment can capture and document clear evidence in the event of a crime, which door supervisors are often witness to.

Strict regulatory measures are in place which will ensure that only Merseyside Police and Security firm will have access to captured footage. Should the initiative be extended to more popular nightclubs and bars in Liverpool – or indeed other cities with high levels of alcohol related violence – this could see a definite increase of convictions as the result of incriminating evidence caught on such devices.

So far so good for Liverpool authorities as evidence from the bars where the cams have been trialled over the past few weeks, have shown that they do indeed discourage incidents of aggression in door queues.

Commenting on the effect of such campaigns, Ben-Tovim further concluded that:

“These initiatives are not about preventing people from drinking but are about ensuring people across the city can enjoy alcohol in a responsible way that does not impact on themselves or other residents.”

COMING SOON: Compulsory Retraining for Door Supervisors

December 16th 2009

A new consultation released by the Government outlines proposals for Door Supervisors to undertake compulsory top-up training in order to renew their SIA licences.

Government estimates put the annual cost of the proposed extra training between £10.1m and £25.9m.

The top-up training would be compulsory when Security Industry Authority (SIA) licences are renewed every three years. On-going refresher training in physical skills would also be needed.

This is the Home Office’s preferred option outlined in a new consultation, released today.

A statement from the department said the aim is “to protect the public by raising standards of training across the industry”.

Additional training will include physical intervention, first aid, special considerations when dealing with young people and awareness of the threat of terrorism.

Bill Butler, SIA chief executive, said: “We welcome these proposals, many of which were suggested by the Industry.

“They understand the challenges faced by door supervisors and the skills needed to carry out their duties professionally, whilst protecting the public.

“We are encouraging those working in the door supervision sector, training providers and stakeholders to contribute to this important piece of work.”

If the decision is made to implement the proposals, top-up training will be compulsory for all door supervisors from May 2011.

The SIA said it would work with awarding bodies to ensure training is available from October 2010.

The 14-week public consultation can be viewed here: www.homeoffice.gov.uk.

beSmart already offers a range of continued professional development courses for door supervisor such as physical intervention and first aid.  If you want to be ahead of the game give us a call on 020 7237 6007 or visit our website at www.besmart-training.co.uk.

National Roll-Out of Door Supervisors Group

November 19th 2009

A national roll-out of local pubwatch-style groups for doorstaff, to share information on troublemakers and promote best practice, is being planned.

Doorwatch sees door supervisors keeping in contact with each other and police and bringing information on troublemakers to the attention of licensees.

The scheme originated in Tiverton in Devon where it was credited with achieving a 17% drop in alcohol-related disorder. It operates in other parts of the region, plus Coventry, and is expected to start in Nottingham.

Security expert Ian Fox, a director of the Institute of Conflict Management, is helping to co-ordinate the scheme nationally, along with its founders Gerald Eva and Jason Gardner.

There are plans for local coordinators and a national committee, mirroring the set-up of the National Pubwatch scheme.

A central website is being devised to share best practice and promote the positive side of the industry. It will also lobby on various issues affecting doorstaff.

In addition, ideas for campaigns on civil action against thugs who attack doorstaff, and providing a counseling service are being considered. Services would be free.

National Pubwatch chairman Steve Baker said: “I welcome anything that improves the professionalism of doorstaff.

“However, I would offer a few words of caution. I would not want to see doorstaff or police using the new organisation to influence the running of licensed premises at arms length.

“The term ‘doorwatch’ suggests a similar function to that already effectively carried out by existing pubwatch schemes. There should be no confusion as to the role of doormen and licensees in the management of licensed premises.”

He suggested a name change for doorwatch to avoid confusion.

Fox stressed: “It’s up to the pubwatch to decide who gets banned. We are absolutely not involved in that decision. Our role is to communicate information that helps make the night-time economy safer for all.”

beSmart Training offers courses for would-be door supervisors on a regular basis.  To work as a door supervisor now you must attend a four-day course and successfully pass two multiple-choice examinations to get the required qualification.  Once you have your qualification you must then apply for a Security Industry Authority (SIA) Front Line Door Supervisor Licence.

For more information on beSmart Training’s courses go to our website at www.besmart-trainnig.co.uk or email us on info@besmart-training.co.uk.

Security boss working without holding an SIA licence is fined

November 14th 2009

A security boss has been found guilty of working as a security director without holding an SIA licence. Mark David Livingston, 47, was the director of Hallmarc Security Ltd based in Grantham and supplied door staff in the area. Livingston initially held a licence but failed to renew it on expiry.

At Grantham Magistrates’ Court, he pleaded guilty to two offences of working as a director without an SIA licence and was fined £500 for each. He was also found guilty of one offence of failing to provide information to the SIA and fined £300 – failing to comply with the SIA’s power to require information was not merely a technical offence, the court heard. The offences are set out in the Private Security Industry Act 2001.

As well as the fines, Livingston was ordered to pay prosecution costs of £12,000, total fines and costs of £13,300.

The SIA’s Formal Investigation Team investigated and took the case forward for prosecution after a referral from the SIA’s East Regional Team. This followed a joint compliance operation with Lincolnshire Police in April 2008.

Sara Brennan, an SIA Head of Investigation, said: “This has been a challenging case but SIA licensing must be adhered to. Livingston ignored the law and this is a clear warning to others that non-compliance will not be tolerated.”

Directors, managers and supervisors of security companies are required to hold at least a non-front line SIA licence.  It is also illegal to work as a door supervisor without an SIA front-line door supervisor licence.

beSmart regularly run courses offering SIA approved security courses.  Check-out our website at www.besmart-training.co.uk for more information.

NEW SIA Training Structure

October 12th 2009

As promised the SIA have now announced the new training criteria that will be introduced for licensing next year.

The new modular qualification structure:

Licence Core Module Specialist Module Conflict Management Escorting & Disengagement
Door Supervision Core Specialist Door Supervision Yes Yes
Security Core Specialist Security Yes
Close Protection Specialist Close Protection Yes
Public Space Surveillance (CCTV) Core Specialist Public Space Surveillance CCTV
Cash and Valuables in Transit Core Specialist Cash and Valuables in Transit
Vehicle Immobiliser Core Specialist Vehicle Immobiliser Yes

A full certificate for the relevant sector is still required. The new modular format means those undergoing the training (for most sectors) will take common units – core security, and conflict management – followed by a specific unit for each security sector.

A licensed operative who has already passed the two common units will therefore only need to sit the relevant additional specialist unit if they wish to gain a licence for another sector.

The qualifications are taken by applicants for front line licences. Applicants for non-front line licences do not require a qualification because they do not carry out front line activities. Those applying for a Key Holding licence will not need to take a qualification.

As there is a different qualifications system in Scotland, the new regime will be introduced there later. The new door supervision qualification will be introduced from June 2010, and the other unitised qualifications from September 2010.

Several different types of organisation are involved in the creation and delivery of the licence-linked qualifications.

beSmart will be able to offer all sectors of the door supervisor course, security guarding course and vehicle immobiliser course.  For more information visit out website at www.besmart-training.co.uk

Operation Targets Unlicensed Door Supervisors

September 30th 2009

A joint operation between West Yorkshire Police’s Licensing Department in Bradford and the Security Industry Authority (SIA), to crack down on unlicensed door supervisors, has resulted in the first conviction for the Bradford area.

The 29 year old from Huddersfield was spotted on the evening of the 28th November 2008, working outside a premises on Morley Street in Bradford. He was found to be working as a Door Supervisor while his license had been revoked.

Miles McDonald appeared before Bradford Magistrates Court on 21st September where he was found guilty and ordered to serve four weeks community service along with a curfew and pay court costs.

Susanne Dawson, Licensing Officer at Bradford South Police said, “Checks will continue to take place. This conviction is a warning to other people who wish to work without the necessary authorisation from the Security Industry Authority (SIA). It is not acceptable and this case highlights how seriously the matter can be taken.”

Lucia Howland, an SIA Head of Investigation said: “Door supervisors play an important role in ensuring a safe night so it is vital they are professionally trained and qualified. Those who persist in working without a license put themselves at risk of prosecution, and this conviction demonstrates that unlicensed activity will not be tolerated. We will continue to work with our partners in West Yorkshire to ensure that only those who hold a valid SIA license can work.”

If you would like to become a door supervisor, beSmart Training offer regular door supervisor courses in London for anyone who wants to get an SIA licence for door supervision.  For more information please go to our website at www.besmart-training.co.uk or call on 020 7237 6007.

1st October Law Changes To First Aid Training

September 30th 2009

The laws regarding training for first aid at work change on Thursday (1st October 2009).

The Health and Safety Executive (HSE) have introduced the biggest change to The Health and Safety (First Aid) at Regulations laws since they were introduced in 1982.

The update could save UK businesses millions of pounds.

The biggest change is to the mandatory four day course, now reduced to three days, and the introduction the  Emergency First Aid at Work course, a new one day course option designed for small businesses .

The new guidelines were produced on the back of consultation with employers across the UK, who understood the need for first-aid training but found it difficult to release employees for the four days needed.

You can read more about the new First Aid legislation and employers legal duties on the HSE website.

 

 

Peter says…

 

This is an excellent change that will save businesses (especially small businesses) time and money without compromising on health and safety.

More importantly, this new guidance could even lead to safer workplaces, as it recommends that trained first aiders undertake a three hour refresher training session every year. 

The new three day FAW (First Aid at Work) training course will have less impact on businesses, but will still deliver the same key skills taught under the old system.

An excellent idea for ensuring those skills are retained.
beSmart Training offer both the three-day First Aid at Work course and the one-day Emergency First Aid at Work course. 

Click here for the latest course dates or call on 020 7237 6007 and speak to Sue.

Jackson’s body ‘relocated for security’

July 14th 2009

According to RadarOnline, The body of Michael Jackson has been moved from Motown founder Berry Gordy’s private crypt in Hollywood as security fears increase that fans would turn up hoping to see the coffin, it was moved to the basement of the main building at the park.

More than 17,000 fans flocked to the Staples Centre last Tuesday to pay tribute to the ‘Thriller’ star Michael Jackson, in a Memorial Service studded with stars playing and paying their last respects to the singer.

But the final resting place of Michael’s body is yet to be decided, with his family reportedly divided on the matter. Security issues will pay a large part in the decision over his final resting place.

Of course, the Funeral is yet to come and coverage will be enormous as fans will be hoping to see Michael Jacksons casket for the last time, security will be top of the agenda as emotions run high. It will be essential that a sensitive approach is used to keep the crowds safe and orderly and only the best Security Guards trained in conflict management will be considered.

Just imagine being a Michael Jackson fan and chosen to fulfill these obligations as a security guard, what a Job.

beSmart Training offer security guarding, conflict management and physical intervention courses. To learn more, visit their website now.

Security at its Highest for Jackson Memorial

July 7th 2009

As has been well reported Michael Jackson’s memorial service is to take place today in LA, the event will see thousands of fans head to the city to say goodbye to the star.

An internet lottery was the only way fans were able to get tickets to the service, but only 8,750 have been issued with tickets for the event. 

But with so many hardcore fans it is hard to believe that they will all stay away, even without a ticket.

So security guards and police are going to be in for a tough job to keep unruly fans out of the service.

The Telegraph reports that despite warnings, the police are expecting up to 750,000 un-ticketed fans to turn up near the Staples Centre venue.

Stacy Brown, Jackson’s biographer said: “This is going to be Princess Diana’s funeral times 20. Michael Jackson was Elvis and The Beatles rolled into one.”

It is going to be imperative that security is at its highest during this memorial service, it may also require security trained in conflict management, for any violence that occurs.

As well as being a very important job,  the security working this job will get to witness an event that will become memorable in history!

These are the sort of opportunities that could be available if you become security trained.

Here at beSmart Training we offer security guarding, conflict management and physical intervention courses.

For information on these courses and more please visit the website.

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