The latest news from Be Smart

Doorman Jailed for Hitting Customer

March 11th 2010

The Yorkshire Evening post yesterday reported that a Wakefield doorman has been jailed for six months after punching a Leeds nightclubber in the face.

Paul Bartley, 25, of Plumpton Street, Wakefield, was found guilty of malicious wounding and grievous bodily harm.

The victim, a 30-year-old man, had been in the Mission nightclub toilets last August when he was approached by Bartley and asked to leave the premises.

After a row, Bartley punched the man causing serious facial injuries.

PC Amy Spencer, from British Transport Police, said: “This was a completely unprovoked, vicious assault on a member of the public who had simply gone on a night out to enjoy himself with friends.

“As a door supervisor, Bartley’s role was to ensure the safety of members of the public attending the club. He abused his position and authority and obviously thought he was above the law.”

Bartley has also had his Security Industry Authority (SIA) door supervisors’ license revoked.

Suzi says…

This is exactly the kind of door supervisor we do NOT need in the industry.  Door supervisors are employed to ensure staff and customers are safe and should be professional at all times.  Contrary to popular belief, with cetain obvious exceptions, door supervisors are no longer the thugs and bullies of yesteryear.   They are well trained professionals who are licensed by the Government to undertake a very difficult, and at time dangerous, job.   It is about time the law started punishing the old-school “bouncers” who do still think it’s acceptable to slap people around.  Perhaps then the message will get through that this kind of behaviour is unacceptable.  beSmart Training regularly runs courses for people who want to become door supervisors.  We have over fifty years experience in door supervision between us and we pride ourselves on providing good, professional and thorough training that will benefit any door supervisor in their chosen career.

Cleared Door Supervisor Wants to Rebuild his Life

January 13th 2010

A doorman cleared of the unlawful killing of a Norwich father outside a nightclub in the city centre has told how he wants to rebuild his life and continue working in the same role.

Steven Hopkins, 28, of Woodward Road, Norwich, was tried at Norwich Crown Court after pleading not guilty to the charge of manslaughter which related to the death of Phillip Ward after he was pushed over outside the Chicago Rock Café in Prince of Wales Road in May last year.

But yesterday, the jury of six men and six women returned a verdict of not guilty, bringing an end Mr Hopkins’ ordeal.

The verdict was met with gasps of disbelief and tears from Mr Ward’s family, who said they had been “totally let down” by the decision.

Although the fact that Mr Ward had died as a result of Mr Hopkins’ actions was never in question, it was a matter of debate as to whether or not Mr Hopkins was acting in self defence and whether he used reasonable force in ejecting Mr Ward from the club.

The court had head that Mr Hopkins pushed Mr Ward, 46, as he was leaving the Chicago Rock Café in Prince of Wales Road, after a night out with his wife and friends.

Mr Ward fell backwards and hit his head, suffering a fatal head injury from which he never regained consciousness.

The jury heard the incident lasted no more than two or three minutes but the end result was the death of Mr Ward, from Drayton, near Norwich.

Solicitor Simon Nicholls said: “On behalf of Steven Hopkins I would like to express his grateful thanks to the jury for finding him not guilty in what was a very difficult case.

“Someone lost their life as a result of Steven’s actions and that is something he is going to have to live with for the rest of his life.

“Anyone who understands the difficult job door supervisors have must appreciate how terrible the last five months have been for Steven. He was married only two weeks before this happened. It has been a nightmare for him.

“The decision of the jury to find him not guilty has gone a little way to giving him some sort of closure on the matter and both him and his wife Rachael are incredibly relieved.

“It is understandable that Mr Ward’s family feel anger and bitterness towards him. But 12 ordinary people have heard the evidence against him and found him not guilty.”

Mr Hopkins confirmed his intention to continue working as a door supervisor.

But Mr Ward’s wife Mandy said: “How do you tell a four and six year old that their dad’s killer got away with it?  We feel totally let down,” and her eldest brother Bob Connor added: “We are devastated at the outcome of today’s trial.  Phillip’s family and friends have been dealt a life sentence from which they can never be released.

“In respect of Phillip’s memory we would like to have it emphasised that never, at any time, did he show any aggression to another person and we would like to thank both the police and the family liaison officers for all their hard work to bring this case to conclusion.

“Mandy and the rest of Phillip’s family and friends would like their privacy to be respected to continue to grieve and rebuild their shattered lives.”

The trial has thrown the amount of force used by door staff when ejecting revellers into the spotlight.

During the trial, Christopher Morgan, prosecuting, showed a Norwich Crown Court jury CCTV footage of the incident and said: “There is no dispute in this case that Steven Hopkins killed Mr Ward.” He said that Hopkins had “no right” to eject Mr Ward in the manner he did, and said that Mr Hopkins was a registered doorman and would have been trained in the correct way to eject people.

Steve Barber, owner of Norwich Security Specialists Ltd, which provides door supervisors to some of the clubs on Prince of Wales Road, said that door staff had changed their attitude since Mr Hopkins was charged and were now being more careful about the amount of force they used, regardless of the outcome of the trial.

He said: “If he had been found guilty, it would have opened up a massive can of worms and meant that door staff would have been worried about touching anyone, so might as well not be there. Although I am sad for Phillip’s family, it is the best outcome for the profession.”

Peter says…

I must agree with Steve Barber.  Whilst respecting the family must feel bitter and cheated about the outcome of the trial, it is really the best outcome for the profession.  The current door supervisor training does not teach “how to eject or evict customers”, it just teaches that door supervisors should use only “reasonable and necessary force”.  Later this year, however, the door supervisor training will be updated to include a physical intervention unit which will offer non-violent, non-aggressive way to eject from premises.  This unit will also probably be one of the options for future compulsory renewal training for currently licensed door supervisors.

beSmart Training currently offers the BIIAB Maybo Physical Intervention training course for door supervisors and security guards, as well as other Security Industry Authority approved training and personal licence courses.

For further information on all our courses go to our website at www.besmart-training.co.uk or call Sue on 0207237 6007.

New scheme could significantly curb alcohol related violence

December 17th 2009

New measures for tackling the problem of alcohol related violence are currently being trailed in 9 Liverpool bars. The initiative – which has been strongly backed by Liverpool County Council since being approached by Licence Watch with the idea – sees door supervisors wearing tiny wearable cameras that can record images and sound.

According to Gideon Ben-Tovim, chairman of Liverpool Primary Care Trust, as many as 70% of all recorded accident and emergency admissions during weekends are alcohol related and asserted the consistently high levels of binge drinking in the city – which is, to some extent, a reflection on nationwide levels.

The scheme makes a clear statement to those who a prone towards aggressive behaviour during nights out in the city centres, as the recording equipment can capture and document clear evidence in the event of a crime, which door supervisors are often witness to.

Strict regulatory measures are in place which will ensure that only Merseyside Police and Security firm will have access to captured footage. Should the initiative be extended to more popular nightclubs and bars in Liverpool – or indeed other cities with high levels of alcohol related violence – this could see a definite increase of convictions as the result of incriminating evidence caught on such devices.

So far so good for Liverpool authorities as evidence from the bars where the cams have been trialled over the past few weeks, have shown that they do indeed discourage incidents of aggression in door queues.

Commenting on the effect of such campaigns, Ben-Tovim further concluded that:

“These initiatives are not about preventing people from drinking but are about ensuring people across the city can enjoy alcohol in a responsible way that does not impact on themselves or other residents.”

COMING SOON: Compulsory Retraining for Door Supervisors

December 16th 2009

A new consultation released by the Government outlines proposals for Door Supervisors to undertake compulsory top-up training in order to renew their SIA licences.

Government estimates put the annual cost of the proposed extra training between £10.1m and £25.9m.

The top-up training would be compulsory when Security Industry Authority (SIA) licences are renewed every three years. On-going refresher training in physical skills would also be needed.

This is the Home Office’s preferred option outlined in a new consultation, released today.

A statement from the department said the aim is “to protect the public by raising standards of training across the industry”.

Additional training will include physical intervention, first aid, special considerations when dealing with young people and awareness of the threat of terrorism.

Bill Butler, SIA chief executive, said: “We welcome these proposals, many of which were suggested by the Industry.

“They understand the challenges faced by door supervisors and the skills needed to carry out their duties professionally, whilst protecting the public.

“We are encouraging those working in the door supervision sector, training providers and stakeholders to contribute to this important piece of work.”

If the decision is made to implement the proposals, top-up training will be compulsory for all door supervisors from May 2011.

The SIA said it would work with awarding bodies to ensure training is available from October 2010.

The 14-week public consultation can be viewed here: www.homeoffice.gov.uk.

beSmart already offers a range of continued professional development courses for door supervisor such as physical intervention and first aid.  If you want to be ahead of the game give us a call on 020 7237 6007 or visit our website at www.besmart-training.co.uk.

National Roll-Out of Door Supervisors Group

November 19th 2009

A national roll-out of local pubwatch-style groups for doorstaff, to share information on troublemakers and promote best practice, is being planned.

Doorwatch sees door supervisors keeping in contact with each other and police and bringing information on troublemakers to the attention of licensees.

The scheme originated in Tiverton in Devon where it was credited with achieving a 17% drop in alcohol-related disorder. It operates in other parts of the region, plus Coventry, and is expected to start in Nottingham.

Security expert Ian Fox, a director of the Institute of Conflict Management, is helping to co-ordinate the scheme nationally, along with its founders Gerald Eva and Jason Gardner.

There are plans for local coordinators and a national committee, mirroring the set-up of the National Pubwatch scheme.

A central website is being devised to share best practice and promote the positive side of the industry. It will also lobby on various issues affecting doorstaff.

In addition, ideas for campaigns on civil action against thugs who attack doorstaff, and providing a counseling service are being considered. Services would be free.

National Pubwatch chairman Steve Baker said: “I welcome anything that improves the professionalism of doorstaff.

“However, I would offer a few words of caution. I would not want to see doorstaff or police using the new organisation to influence the running of licensed premises at arms length.

“The term ‘doorwatch’ suggests a similar function to that already effectively carried out by existing pubwatch schemes. There should be no confusion as to the role of doormen and licensees in the management of licensed premises.”

He suggested a name change for doorwatch to avoid confusion.

Fox stressed: “It’s up to the pubwatch to decide who gets banned. We are absolutely not involved in that decision. Our role is to communicate information that helps make the night-time economy safer for all.”

beSmart Training offers courses for would-be door supervisors on a regular basis.  To work as a door supervisor now you must attend a four-day course and successfully pass two multiple-choice examinations to get the required qualification.  Once you have your qualification you must then apply for a Security Industry Authority (SIA) Front Line Door Supervisor Licence.

For more information on beSmart Training’s courses go to our website at www.besmart-trainnig.co.uk or email us on info@besmart-training.co.uk.

Security boss working without holding an SIA licence is fined

November 14th 2009

A security boss has been found guilty of working as a security director without holding an SIA licence. Mark David Livingston, 47, was the director of Hallmarc Security Ltd based in Grantham and supplied door staff in the area. Livingston initially held a licence but failed to renew it on expiry.

At Grantham Magistrates’ Court, he pleaded guilty to two offences of working as a director without an SIA licence and was fined £500 for each. He was also found guilty of one offence of failing to provide information to the SIA and fined £300 – failing to comply with the SIA’s power to require information was not merely a technical offence, the court heard. The offences are set out in the Private Security Industry Act 2001.

As well as the fines, Livingston was ordered to pay prosecution costs of £12,000, total fines and costs of £13,300.

The SIA’s Formal Investigation Team investigated and took the case forward for prosecution after a referral from the SIA’s East Regional Team. This followed a joint compliance operation with Lincolnshire Police in April 2008.

Sara Brennan, an SIA Head of Investigation, said: “This has been a challenging case but SIA licensing must be adhered to. Livingston ignored the law and this is a clear warning to others that non-compliance will not be tolerated.”

Directors, managers and supervisors of security companies are required to hold at least a non-front line SIA licence.  It is also illegal to work as a door supervisor without an SIA front-line door supervisor licence.

beSmart regularly run courses offering SIA approved security courses.  Check-out our website at www.besmart-training.co.uk for more information.

BIIAB Develop New Music Promoter’s Qualification

November 10th 2009

A much talked about qualification for music promoters, which is being developed by awarding body BIIAB with the support of the Metropolitan Police, has been given a massive thumbs up by some of the top names in the music business.

The BIIAB Level 2 Award for Music Promoters (AMP) qualification is still in development but the first round of piloting has taken place and candidate feedback has been excellent. Among the first ‘students’ was Ray Paul, Executive Producer for Weekend Programming at BBC Radio 1, who commented: “I found the course invaluable and very thorough. I learnt many things about areas I knew little about and I would recommend it to anyone who is serious about working in, and promoting, events.”

Mike Anthony of BBC Radio 1 Xtra’s Rampage also took part in the pilot and he added: “Being on this workshop has highlighted aspects of the industry that are taken for granted and overlooked generally. This [qualification] will sort the men from the boys and improve a sector that needs desperate help. It also raises awareness, especially for new promoters, as well as encouraging a sense of responsibility.”

Fellow candidate Delon Edwards from Inc Group, commented that the qualification: “Will give confidence, I think, to larger corporate bookers that they have somebody who will look into the ‘ins and outs’ of running an event. I think if the team have this [qualification] it’s a step to professionalism.”

The AMP qualification, which is due to be launched in the new year, is considered to be the first step towards promoting and enhancing the standard, quality and legacy of promoters and events. This, in turn, will increase customers’ confidence and have a positive impact on stimulating the entertainments and leisure economy.

The project was instigated by the clubs and vice division of the Metropolitan Police who approached BIIAB, the market-leading awarding body for the licensed retail industry, to create a qualification which would encourage professionalism and best practice within this niche industry. Chief Inspector Adrian Studd of the Met Police Clubs and Vice Unit said: “BIIAB has our full support in the development of this award which we believe will help set and maintain the highest standards in the field of music promotion.”

Music promoters Pete Peart and Mark Clarke have made an invaluable input to the development of the qualification and they commented: “The whole idea of the course is to get active promoters to take a second look at their current methods used when organising events and for those that are entering the industry to understand and implement best practices.”

BIIAB is one of the few awarding bodies which pilots its qualifications to ensure they are fit for purpose before they are launched nationally. Candidates for the AMP pilot consisted of music promoters, club operators and various local authority representatives, including the police and council licensing officers. The pilot was held over two consecutive days and was concluded with a forty minute multiple choice examination. The AMP has already been accredited by the qualifications regulator Ofqual.

Feedback from the pilot will now be analysed and any necessary changes will be made before it is launched nationally in early 2010.

beSmart Training is hoping to offer this qualification when it is officially launched next year.  Watch this space for more info when it becomes available.  All beSmart Training’s courses are on our website at www.besmart-training.co.uk.

NEW SIA Training Structure

October 12th 2009

As promised the SIA have now announced the new training criteria that will be introduced for licensing next year.

The new modular qualification structure:

Licence Core Module Specialist Module Conflict Management Escorting & Disengagement
Door Supervision Core Specialist Door Supervision Yes Yes
Security Core Specialist Security Yes
Close Protection Specialist Close Protection Yes
Public Space Surveillance (CCTV) Core Specialist Public Space Surveillance CCTV
Cash and Valuables in Transit Core Specialist Cash and Valuables in Transit
Vehicle Immobiliser Core Specialist Vehicle Immobiliser Yes

A full certificate for the relevant sector is still required. The new modular format means those undergoing the training (for most sectors) will take common units – core security, and conflict management – followed by a specific unit for each security sector.

A licensed operative who has already passed the two common units will therefore only need to sit the relevant additional specialist unit if they wish to gain a licence for another sector.

The qualifications are taken by applicants for front line licences. Applicants for non-front line licences do not require a qualification because they do not carry out front line activities. Those applying for a Key Holding licence will not need to take a qualification.

As there is a different qualifications system in Scotland, the new regime will be introduced there later. The new door supervision qualification will be introduced from June 2010, and the other unitised qualifications from September 2010.

Several different types of organisation are involved in the creation and delivery of the licence-linked qualifications.

beSmart will be able to offer all sectors of the door supervisor course, security guarding course and vehicle immobiliser course.  For more information visit out website at www.besmart-training.co.uk

Operation Targets Unlicensed Door Supervisors

September 30th 2009

A joint operation between West Yorkshire Police’s Licensing Department in Bradford and the Security Industry Authority (SIA), to crack down on unlicensed door supervisors, has resulted in the first conviction for the Bradford area.

The 29 year old from Huddersfield was spotted on the evening of the 28th November 2008, working outside a premises on Morley Street in Bradford. He was found to be working as a Door Supervisor while his license had been revoked.

Miles McDonald appeared before Bradford Magistrates Court on 21st September where he was found guilty and ordered to serve four weeks community service along with a curfew and pay court costs.

Susanne Dawson, Licensing Officer at Bradford South Police said, “Checks will continue to take place. This conviction is a warning to other people who wish to work without the necessary authorisation from the Security Industry Authority (SIA). It is not acceptable and this case highlights how seriously the matter can be taken.”

Lucia Howland, an SIA Head of Investigation said: “Door supervisors play an important role in ensuring a safe night so it is vital they are professionally trained and qualified. Those who persist in working without a license put themselves at risk of prosecution, and this conviction demonstrates that unlicensed activity will not be tolerated. We will continue to work with our partners in West Yorkshire to ensure that only those who hold a valid SIA license can work.”

If you would like to become a door supervisor, beSmart Training offer regular door supervisor courses in London for anyone who wants to get an SIA licence for door supervision.  For more information please go to our website at www.besmart-training.co.uk or call on 020 7237 6007.

1st October Law Changes To First Aid Training

September 30th 2009

The laws regarding training for first aid at work change on Thursday (1st October 2009).

The Health and Safety Executive (HSE) have introduced the biggest change to The Health and Safety (First Aid) at Regulations laws since they were introduced in 1982.

The update could save UK businesses millions of pounds.

The biggest change is to the mandatory four day course, now reduced to three days, and the introduction the  Emergency First Aid at Work course, a new one day course option designed for small businesses .

The new guidelines were produced on the back of consultation with employers across the UK, who understood the need for first-aid training but found it difficult to release employees for the four days needed.

You can read more about the new First Aid legislation and employers legal duties on the HSE website.

 

 

Peter says…

 

This is an excellent change that will save businesses (especially small businesses) time and money without compromising on health and safety.

More importantly, this new guidance could even lead to safer workplaces, as it recommends that trained first aiders undertake a three hour refresher training session every year. 

The new three day FAW (First Aid at Work) training course will have less impact on businesses, but will still deliver the same key skills taught under the old system.

An excellent idea for ensuring those skills are retained.
beSmart Training offer both the three-day First Aid at Work course and the one-day Emergency First Aid at Work course. 

Click here for the latest course dates or call on 020 7237 6007 and speak to Sue.

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