The latest news from Be Smart

Doorman Jailed for Hitting Customer

March 11th 2010

The Yorkshire Evening post yesterday reported that a Wakefield doorman has been jailed for six months after punching a Leeds nightclubber in the face.

Paul Bartley, 25, of Plumpton Street, Wakefield, was found guilty of malicious wounding and grievous bodily harm.

The victim, a 30-year-old man, had been in the Mission nightclub toilets last August when he was approached by Bartley and asked to leave the premises.

After a row, Bartley punched the man causing serious facial injuries.

PC Amy Spencer, from British Transport Police, said: “This was a completely unprovoked, vicious assault on a member of the public who had simply gone on a night out to enjoy himself with friends.

“As a door supervisor, Bartley’s role was to ensure the safety of members of the public attending the club. He abused his position and authority and obviously thought he was above the law.”

Bartley has also had his Security Industry Authority (SIA) door supervisors’ license revoked.

Suzi says…

This is exactly the kind of door supervisor we do NOT need in the industry.  Door supervisors are employed to ensure staff and customers are safe and should be professional at all times.  Contrary to popular belief, with cetain obvious exceptions, door supervisors are no longer the thugs and bullies of yesteryear.   They are well trained professionals who are licensed by the Government to undertake a very difficult, and at time dangerous, job.   It is about time the law started punishing the old-school “bouncers” who do still think it’s acceptable to slap people around.  Perhaps then the message will get through that this kind of behaviour is unacceptable.  beSmart Training regularly runs courses for people who want to become door supervisors.  We have over fifty years experience in door supervision between us and we pride ourselves on providing good, professional and thorough training that will benefit any door supervisor in their chosen career.

POETIC JUSTICE?

March 11th 2010

A van belonging to a private wheel clamping company was recently clamped by Southend Council traffic wardens after it was found to have no road tax.

Southend Council staff towed and impounded the van after spotting it on a street in Southend, Essex, on Friday, said a council spokesman.

He added that the van was owned by a local company which clamps vehicles in car parks.

The van was later reclaimed after a fee had been paid, the spokesman added.

Apparently the company later claimed the reason for the vehicle being untaxed “was a clerical error”.

COMING SOON: Compulsory Retraining for Door Supervisors

December 16th 2009

A new consultation released by the Government outlines proposals for Door Supervisors to undertake compulsory top-up training in order to renew their SIA licences.

Government estimates put the annual cost of the proposed extra training between £10.1m and £25.9m.

The top-up training would be compulsory when Security Industry Authority (SIA) licences are renewed every three years. On-going refresher training in physical skills would also be needed.

This is the Home Office’s preferred option outlined in a new consultation, released today.

A statement from the department said the aim is “to protect the public by raising standards of training across the industry”.

Additional training will include physical intervention, first aid, special considerations when dealing with young people and awareness of the threat of terrorism.

Bill Butler, SIA chief executive, said: “We welcome these proposals, many of which were suggested by the Industry.

“They understand the challenges faced by door supervisors and the skills needed to carry out their duties professionally, whilst protecting the public.

“We are encouraging those working in the door supervision sector, training providers and stakeholders to contribute to this important piece of work.”

If the decision is made to implement the proposals, top-up training will be compulsory for all door supervisors from May 2011.

The SIA said it would work with awarding bodies to ensure training is available from October 2010.

The 14-week public consultation can be viewed here: www.homeoffice.gov.uk.

beSmart already offers a range of continued professional development courses for door supervisor such as physical intervention and first aid.  If you want to be ahead of the game give us a call on 020 7237 6007 or visit our website at www.besmart-training.co.uk.

National Roll-Out of Door Supervisors Group

November 19th 2009

A national roll-out of local pubwatch-style groups for doorstaff, to share information on troublemakers and promote best practice, is being planned.

Doorwatch sees door supervisors keeping in contact with each other and police and bringing information on troublemakers to the attention of licensees.

The scheme originated in Tiverton in Devon where it was credited with achieving a 17% drop in alcohol-related disorder. It operates in other parts of the region, plus Coventry, and is expected to start in Nottingham.

Security expert Ian Fox, a director of the Institute of Conflict Management, is helping to co-ordinate the scheme nationally, along with its founders Gerald Eva and Jason Gardner.

There are plans for local coordinators and a national committee, mirroring the set-up of the National Pubwatch scheme.

A central website is being devised to share best practice and promote the positive side of the industry. It will also lobby on various issues affecting doorstaff.

In addition, ideas for campaigns on civil action against thugs who attack doorstaff, and providing a counseling service are being considered. Services would be free.

National Pubwatch chairman Steve Baker said: “I welcome anything that improves the professionalism of doorstaff.

“However, I would offer a few words of caution. I would not want to see doorstaff or police using the new organisation to influence the running of licensed premises at arms length.

“The term ‘doorwatch’ suggests a similar function to that already effectively carried out by existing pubwatch schemes. There should be no confusion as to the role of doormen and licensees in the management of licensed premises.”

He suggested a name change for doorwatch to avoid confusion.

Fox stressed: “It’s up to the pubwatch to decide who gets banned. We are absolutely not involved in that decision. Our role is to communicate information that helps make the night-time economy safer for all.”

beSmart Training offers courses for would-be door supervisors on a regular basis.  To work as a door supervisor now you must attend a four-day course and successfully pass two multiple-choice examinations to get the required qualification.  Once you have your qualification you must then apply for a Security Industry Authority (SIA) Front Line Door Supervisor Licence.

For more information on beSmart Training’s courses go to our website at www.besmart-trainnig.co.uk or email us on info@besmart-training.co.uk.

Security boss working without holding an SIA licence is fined

November 14th 2009

A security boss has been found guilty of working as a security director without holding an SIA licence. Mark David Livingston, 47, was the director of Hallmarc Security Ltd based in Grantham and supplied door staff in the area. Livingston initially held a licence but failed to renew it on expiry.

At Grantham Magistrates’ Court, he pleaded guilty to two offences of working as a director without an SIA licence and was fined £500 for each. He was also found guilty of one offence of failing to provide information to the SIA and fined £300 – failing to comply with the SIA’s power to require information was not merely a technical offence, the court heard. The offences are set out in the Private Security Industry Act 2001.

As well as the fines, Livingston was ordered to pay prosecution costs of £12,000, total fines and costs of £13,300.

The SIA’s Formal Investigation Team investigated and took the case forward for prosecution after a referral from the SIA’s East Regional Team. This followed a joint compliance operation with Lincolnshire Police in April 2008.

Sara Brennan, an SIA Head of Investigation, said: “This has been a challenging case but SIA licensing must be adhered to. Livingston ignored the law and this is a clear warning to others that non-compliance will not be tolerated.”

Directors, managers and supervisors of security companies are required to hold at least a non-front line SIA licence.  It is also illegal to work as a door supervisor without an SIA front-line door supervisor licence.

beSmart regularly run courses offering SIA approved security courses.  Check-out our website at www.besmart-training.co.uk for more information.

BIIAB Develop New Music Promoter’s Qualification

November 10th 2009

A much talked about qualification for music promoters, which is being developed by awarding body BIIAB with the support of the Metropolitan Police, has been given a massive thumbs up by some of the top names in the music business.

The BIIAB Level 2 Award for Music Promoters (AMP) qualification is still in development but the first round of piloting has taken place and candidate feedback has been excellent. Among the first ‘students’ was Ray Paul, Executive Producer for Weekend Programming at BBC Radio 1, who commented: “I found the course invaluable and very thorough. I learnt many things about areas I knew little about and I would recommend it to anyone who is serious about working in, and promoting, events.”

Mike Anthony of BBC Radio 1 Xtra’s Rampage also took part in the pilot and he added: “Being on this workshop has highlighted aspects of the industry that are taken for granted and overlooked generally. This [qualification] will sort the men from the boys and improve a sector that needs desperate help. It also raises awareness, especially for new promoters, as well as encouraging a sense of responsibility.”

Fellow candidate Delon Edwards from Inc Group, commented that the qualification: “Will give confidence, I think, to larger corporate bookers that they have somebody who will look into the ‘ins and outs’ of running an event. I think if the team have this [qualification] it’s a step to professionalism.”

The AMP qualification, which is due to be launched in the new year, is considered to be the first step towards promoting and enhancing the standard, quality and legacy of promoters and events. This, in turn, will increase customers’ confidence and have a positive impact on stimulating the entertainments and leisure economy.

The project was instigated by the clubs and vice division of the Metropolitan Police who approached BIIAB, the market-leading awarding body for the licensed retail industry, to create a qualification which would encourage professionalism and best practice within this niche industry. Chief Inspector Adrian Studd of the Met Police Clubs and Vice Unit said: “BIIAB has our full support in the development of this award which we believe will help set and maintain the highest standards in the field of music promotion.”

Music promoters Pete Peart and Mark Clarke have made an invaluable input to the development of the qualification and they commented: “The whole idea of the course is to get active promoters to take a second look at their current methods used when organising events and for those that are entering the industry to understand and implement best practices.”

BIIAB is one of the few awarding bodies which pilots its qualifications to ensure they are fit for purpose before they are launched nationally. Candidates for the AMP pilot consisted of music promoters, club operators and various local authority representatives, including the police and council licensing officers. The pilot was held over two consecutive days and was concluded with a forty minute multiple choice examination. The AMP has already been accredited by the qualifications regulator Ofqual.

Feedback from the pilot will now be analysed and any necessary changes will be made before it is launched nationally in early 2010.

beSmart Training is hoping to offer this qualification when it is officially launched next year.  Watch this space for more info when it becomes available.  All beSmart Training’s courses are on our website at www.besmart-training.co.uk.

Proposals To Relax Live Music Regulations

October 22nd 2009

The government is proposing that small venues such as pubs and wine bars be free to put on live music without a licence, in response to criticism that heavy-handed bureaucracy is damaging the live music scene.

For the first time since the Licensing Act came into power in 2003, venues with a 100-person capacity or under will be able to put on live music without a licence if the proposal successfully navigates a 12-week public consultation.

Under the act every venue that puts on live music, from large concert halls to restaurants employing a pianist, must go through a licensing process many regard as expensive and over-complicated.

John Whittingdale, chairman of the culture, media and sport select committee, called the proposals a “step in the right direction” but said they did not go far enough.

A report by the select committee in May said the 2003 act had been an overall success but that “absurd” licensing laws were damaging the live music scene.

“We have already had consultations; this has been debated interminably,” Whittingdale said yesterday. “Our recommendation was for venues of up to 200 people to be exempted and in our view the evidence for the exemption is clear and should be acted upon immediately.”

The government’s new proposal would go further than reintroducing the “two in a bar” exemption – which was in place before the 2003 act – which allowed non-amplified music by one or two musicians in a venue of any size. The new proposal, due to be debated in Westminster, would allow bands of any number to play amplified music in small venues, a government source said.

Some will be dissatisfied that the government’s new proposal does not go far enough to solve the 2003 act’s problems, while other groups, such as local councils and police forces, who have been vehemently opposed to any exemptions to the act, are likely to be critical. The licensing minister, Gerry Sutcliffe, is expected to say there are already sufficient measures in place to deal with noise and anti-social behaviour, but the government will prevent problematic venues from holding gigs if there are complaints made against them. How this would be put into practice remains unclear.

Sutcliffe is not expected to mention form 696, which MPs and campaigners want scrapped, arguing that it is “potentially racist”. The Metropolitan police recently changed the form, which previously requested details of the ethnic groups likely to attend a gig and the type of music being performed, to shift the target to promoted late-night events that feature MCs and DJs, rather than live music.

Even with the changes, Whittingdale said the form was “unnecessary”, adding that sectors of the industry believed it unfairly targeted certain types of black music.

Speaking before the review announcement, Horace Trubridge, assistant general secretary of the Musicians’ Union, said smaller venues had seen a marked drop in business because of the act and artists were becoming impatient. “Consultations are a great way of deferring a decision, and it is a shame that nobody in government has been brave enough to say ‘Come on, let’s try it’, even if it had to be revised later down the line,” he said.

The proposed exemption – which will not include venues with DJs – is expected to take “a few months”, but ministers are confident it will be “tight but possible” to do it quickly.

That timescale is likely to be met with cynicism from campaigners, who have already taken part in six years of legislation, eight consultations, two government research projects, two national review processes and a parliamentary select committee report, according to UK Music….

Cowboy Wheel Clampers to be rooted out and shut down, warns Transport Minister

October 22nd 2009

Ray Massey from the Mail Online reports today: Cowboy clamping companies that fleece motorists through ‘legalised mugging’ have failed to clean up their act and will now be rooted out, parking bosses will be told today by ministers and motoring champions.

Transport Minister Sadiq Khan will warn vehicle immobilisation firms to their face that the days of ‘disreputable operators’ ripping off motorists are over and that the Government intends to ‘root out the rogues, combat the cowboys, banish the bullies and put a stop to their wholly unacceptable activities for good’.

And AA president Edmund King will tell delegates to a special ’summit’ of the British Parking Association that they are in the ‘last chance saloon’ noting: ‘You have had your chance to clean up your act but have failed.

‘Self-regulation has failed.  We have reached the end of the road on reining in the antics of unscrupulous wheel clampers whose immoral excesses are reported to us almost daily.’

The broadside comes in the wake of  a notable victory for the Daily Mail after ministers  pledged to back a four-point  initiative by this newspaper to crack down on the unregulated cowboys  whose antics in England and Wales have been condemned as ‘legalised mugging.’

In Scotland clamping on private land is outlawed as ‘extortion and theft’.

The AA Mr King will tell delegates that the problem is not just a few isolated one-man band clampers, but that ’several of the established’ companies who are themselves members of the 650-strong British Parking Association are also failing to abide by their own code of practice.

He says a 64 per cent rise in clamping over the last 12 month is down in part to the fact that  many are trying to ‘cash in’ now before tougher regulation drives them out of business: ‘The dramatic increase in clamping is due to the fact that the cowboys know they are drinking in the last chance saloon and are trying to cash in before regulation drives them out of town.’

Attacking the ‘bully boy’  tactics of unregulated clampers imposing unfair and ‘draconian’ punishments,  Mr King says parking firms and clampers have wasted a chance to clean up their act – because many have refused to do so.

Mr King will tell the London conference of the  British Parking Association  which represents 650 members: ‘You have had your chance to clean up your act but have failed. It is not just the one-man band clampers that are out of order but several of the established companies. Self-regulation has failed. ‘

The AA has told the Home Office that their proposed new regulations on clamping  will fail without an independent regulator and independent appeals process.

The AA highlights has compiled from complaints a catalogue of ‘cowboy’ clamper tactics including:

* Parking decoy cars to ‘encourage’ people to park
* Hiding signs by parking the clamp van in front of them
* Making up and adding extra charges such as ‘tow truck called’ fee, swear box fee, ‘police called nuisance fee’
* Clamping drivers still in the vehicle who have pulled over to check a map or make a phone call
* Deliberately targeting ‘vulnerable’ motorists

Motorists deserved a fair and proportionate response to minor breaches of rules ‘rather than extortion, threats and profiteering,’ he says.

Penalties and appeals for off-street parking should be similar to those for on-street infringements and demanded an independent appeal against a clamp, removal or ticket.

Mr King noted: ‘We have reached the end of the road on reining in the antics of unscrupulous wheel clampers whose immoral excesses are reported to us almost daily.  Licensing has not worked as, in many cases, it has simply legalised the cowboys.’

He cites charging pensioners £370 to recover their car after a minor parking error or leaving an 18-year-old female alone overnight in a city because her car was taken and not given back until the next day.

Mr King will tell  parking delegate that ‘toothless’  licensing of the industry in 2005 became a ‘licence to print money’ for many.

‘Some ever resourceful rogue clampers often tacked on spurious charges, even having the audacity to impose extra ones for calling the police or swearing.’

Clampers routinely charge a clamping release fee and removal charge taking the cost to  more than £500  – even if a tow away never takes place.

If the Government’s planned crackdown does not work then clamping on private land should be outlawed as it was in Scotland in 1992.

Mr King highlighted a report by insurer LV which said the number of motorists who have been wheelclamped has risen by 64 per cent in the last 12 months with private clamping firms taking £58million.

In response to  the scale of the scandal unveiled by a Daily Mail investigation last month, Home Office Alan Campbell, responsible for drawing up new legislation to crackdown on abuses, agreed to act on the Mail’s four-point action plan to:

* limit the size of penalties dished out by firms
* regulate towing practices
* put in place an effective and fair appeals process

He is currently thrashing out with civil servants the means of making such an appeal system fully independent.

Ministers are also investigating ways to curb the incentives given to clamping firms by land owners, which has seen clampers offering to work for free for  landowners- paying them a £50-per-car bounty for each one clamped.

But Transport Minister Sadiq Khan has already said that the Government’s aim would be to make the appeals system ‘independent’.

Home Office Minister Alan Campbell said: “We are currently looking to introduce a compulsory licensing scheme for all wheelclamping businesses.

‘We need to limit the size of penalties dished out by firms, regulate towing practices and put in place an effective and fair appeals process. Alongside this, we will also look at the issue of incentives given to clamping firms by land-owners.’

The Home Office is to publish of draft legislation in the Policing, Crime and Private Security Bill in the Queen’s Speech on November 18.

Even the British Parking Association said it recognised weaknesses in the current regime.

A spokesman said: ‘The British Parking Association, which has an Code of Practice for its members, has been calling for and would welcome legislation that improves standards and fairness within the parking industry, and in particular that calls time on the cowboys.’

Chief executive Patrick Troy added: ‘We are confident that the majority of people around the table have the same aim as us – to ensure parking is regulated in a fair and transparent way.

‘This is the reason why the British Parking Association called the summit – with all attending looking forward and working together to generate ideas and find solutions to make parking fairer for all.’

Training and licensing for individuals who actually do the clamping has been a legal requirement for several years.  beSmart Training regularly runs courses for individuals who wish to get a Security Industry Authority License for vehicle immobilisation.  The licence allows individuals to clamp, immobilise, block or tow vehicles who contravene parking regulations on private land.   Please go to our website for more information.

NEW SIA Training Structure

October 12th 2009

As promised the SIA have now announced the new training criteria that will be introduced for licensing next year.

The new modular qualification structure:

Licence Core Module Specialist Module Conflict Management Escorting & Disengagement
Door Supervision Core Specialist Door Supervision Yes Yes
Security Core Specialist Security Yes
Close Protection Specialist Close Protection Yes
Public Space Surveillance (CCTV) Core Specialist Public Space Surveillance CCTV
Cash and Valuables in Transit Core Specialist Cash and Valuables in Transit
Vehicle Immobiliser Core Specialist Vehicle Immobiliser Yes

A full certificate for the relevant sector is still required. The new modular format means those undergoing the training (for most sectors) will take common units – core security, and conflict management – followed by a specific unit for each security sector.

A licensed operative who has already passed the two common units will therefore only need to sit the relevant additional specialist unit if they wish to gain a licence for another sector.

The qualifications are taken by applicants for front line licences. Applicants for non-front line licences do not require a qualification because they do not carry out front line activities. Those applying for a Key Holding licence will not need to take a qualification.

As there is a different qualifications system in Scotland, the new regime will be introduced there later. The new door supervision qualification will be introduced from June 2010, and the other unitised qualifications from September 2010.

Several different types of organisation are involved in the creation and delivery of the licence-linked qualifications.

beSmart will be able to offer all sectors of the door supervisor course, security guarding course and vehicle immobiliser course.  For more information visit out website at www.besmart-training.co.uk

Operation Targets Unlicensed Door Supervisors

September 30th 2009

A joint operation between West Yorkshire Police’s Licensing Department in Bradford and the Security Industry Authority (SIA), to crack down on unlicensed door supervisors, has resulted in the first conviction for the Bradford area.

The 29 year old from Huddersfield was spotted on the evening of the 28th November 2008, working outside a premises on Morley Street in Bradford. He was found to be working as a Door Supervisor while his license had been revoked.

Miles McDonald appeared before Bradford Magistrates Court on 21st September where he was found guilty and ordered to serve four weeks community service along with a curfew and pay court costs.

Susanne Dawson, Licensing Officer at Bradford South Police said, “Checks will continue to take place. This conviction is a warning to other people who wish to work without the necessary authorisation from the Security Industry Authority (SIA). It is not acceptable and this case highlights how seriously the matter can be taken.”

Lucia Howland, an SIA Head of Investigation said: “Door supervisors play an important role in ensuring a safe night so it is vital they are professionally trained and qualified. Those who persist in working without a license put themselves at risk of prosecution, and this conviction demonstrates that unlicensed activity will not be tolerated. We will continue to work with our partners in West Yorkshire to ensure that only those who hold a valid SIA license can work.”

If you would like to become a door supervisor, beSmart Training offer regular door supervisor courses in London for anyone who wants to get an SIA licence for door supervision.  For more information please go to our website at www.besmart-training.co.uk or call on 020 7237 6007.

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